CADL's Closing Information ( COVID-19)

Situations around this pandemic are fluid and can change quickly. Our levels of response are not static and could change. Because of this, we will continue to keep you updated on this page. Updates will appear here.

Response as of March 22 at 5:21 p.m. (updated 3/24/20)

Per the Governor's newest Executive Order 2020-20, all CADL branches will remain closed through Monday, April 13. All holds will be saved for the current account for a week after CADL reopens. Previously borrowed material will be due May 11 now. Please continue to hold on to borrowed material until the library reopens.

 

Response as of March 20 at 6 p.m. (updated 3/25/20)

We picked the most commonly asked questions we've received after the announcement of CADL's temporary closure to answer for this Q & A, and welcome any more questions you may have. 

Q: When will my items be due?

A: Due dates are being extended until May 11 for everything but MeL items. CADL plans to re-open on April 14, but this extension allows room for unforeseen circumstances.

 

Q: All my other items now have a due date of May 11, but my MeL item still shows as overdue. Should I return it now?

A: No. MeL borrowing and lending is currently turned off. CADL isn’t able to extend MeL due dates, but plans to clear any late fees currently accruing.

 

Q: Will remote access to Ancestry be available during the closing?

A: Yes! This service is available now.

 

Q: Can I return my items to the drop box? 

A: In keeping with the Governor's 'stay at home' order we urge everyone to stay home and keep your currently checked out items. Do not return them to the drop box.

Response as of March 19, 2020 at 2 p.m.

Good news! To help meet the demand of CADL's amazing, voracious media consumers during this time of social distancing, hoopla digital borrows have been temporarily increased from 12 to 18 per month. This change will be in effect for the the remainder of March, and the month of April, 2020.

Response as of March 15, 2020 at 10 a.m.

EFFECTIVE IMMEDIATELY, ALL CADL BRANCHES WILL BE CLOSED UNTIL MONDAY, APRIL 6.

Access to materials in our buildings is temporarily suspended during this time. All items on hold have been suspended until April 6. All currently checked-out items will be renewed with a new due date of Monday, April 6.

If you have any questions, please call our Administration Offices at (517) 367-6300 and leave a message. We will contact you as soon as possible.

Response as of March 13, 2020 at 5 p.m.

Starting March 16, access to library buildings will be restricted to staff in the interest of public health. Checkout will be limited to a new hold pickup service at all locations, as described below.

Limited Service Beginning Monday, March 16, 2020

In the interest of public health, CADL will be limiting the access to library buildings to staff only. Hours will remain the same, but some services will be limited. Staff will be able to help with the following:

  • Holds, account issues and information questions over the phone.
  • Picking up your holds at the library entrance.
  • Assisting with online registration and card renewal over the phone, or when you arrive to pick up your holds.

Limited service does not include:

  • Issuing new library cards or renewing library cards. These services will only be available online.
  • LoT items, except for passes, are not available for pickup.

If you have a Library of Things item ready for pickup, that item will be kept until full-service resumes. Once full service resumes that item will be released to you.

Door Pickup Procedures

  1. Call the branch before you arrive to pick up your holds. Please have your library card number or name and address ready.
  2. Let library staff know if the person picking up the holds will be someone authorized for holds pickup instead of the cardholder.
  3. Bring your CADL card, CADL App digital card or driver’s license for verification.

Items should be held for 24 hours after the items are requested for pick up. Items that are not claimed within this time will be returned. Any returns you have can be accepted by staff, including Library of Things items. Drop-boxes are also open.


Response as of March 12, 2020 at 4 p.m.

On March 10, it was announced that two Michigan residents tested positive for coronavirus disease 2019 (COVID-19), the first confirmed cases in our state. Keeping members and staff safe and healthy is our top priority. As such, we’ve made important changes to our procedures and events.

Starting immediately, we have begun canceling meeting room use and outreach events. Starting Monday, March 16 all library events will be canceled until further notice.

The library’s senior management team is following and complying with recommended CDC procedures. All staff members have been encouraged to follow CDC guidelines to minimize risk. In addition, we’ve increased the frequency of cleaning and sanitizing of children’s toys, equipment, hard surfaces and public computers.

We encourage any concerned members, especially those in high-risk populations, to stay home if they are feeling ill or are simply concerned about potential exposure. If you’re sick and won’t be able to return your items on time, please reach out to branch staff or our online chat service for help. For members who qualify due to illness or disability, our free Books by Mail service is a wonderful option. Call 517-334-1528 for more information.

As always, CADL members may download or stream books, movies, magazines and music from cadl.org/digital directly to any computer or mobile device.

If there are further impacts to CADL as a result of coronavirus, we will share updates through our member emails, social media and website. You can also contact your local branch or use our online chat service for updates.

Thank you for your understanding during this challenging time.

Sincerely,

Scott Duimstra, CADL Executive Director


Resources for Coronavirus (COVID-19) Information and Prevention