eBooks or Tech Help

New Libby Password Requirement

As part of OverDrive's ongoing commitment to providing secure access to our library’s digital resources, they now require users to enter a PIN or password in addition to a library card. This applies when signing in to Libby or setting your library card information in Kanopy.

In our library's case, this is the same password that you would use to login to your account on our catalog website or login to the CADL app.

If you need to reset your library account password, you can use the “Reset My Password (PIN)” link on this page of our website: Login | Capital Area District Libraries

To set a password for your library account for the first time, follow the prompts on this page of our website: Set or Reset Password (PIN) | Capital Area District Libraries

If you need assistance with your password, please contact staff or troubleshoot in person at any CADL branch during open hours, chat with us using the button on the lower right in our website, or drop us a line using this contact form.

Need some help with Libby, hoopla, Kanopy, or other digital resources? We're here to help. Please describe your issue with as much detail as possible below.

If you’ve lost your library card, stop by a CADL branch with your photo ID and have a replacement card reissued. 

If you have any questions about your library card or account, you can visit or call any of our branches, or use this Contact Us form: Card Renewal & Checkouts Help