CADL Website & App
These questions have to do with using the CADL website and catalog or the CADL Mobile app. We also have common questions related to our various digital downloads services and apps.
These questions are in 3 sections:
CADL branches will be closed May 27-29 for Memorial Day Weekend. Regular hours will resume on Tuesday, May 30.
These questions have to do with using the CADL website and catalog or the CADL Mobile app. We also have common questions related to our various digital downloads services and apps.
These questions are in 3 sections:
If you have an email address in your library record, click the My Account button, then click the Forgot Your Password? link on the bottom of the form. Enter your last name and library card number, then click Submit. An email will be sent to the address in your record with instructions on how to reset your password.
If you don't have an email address in your library record, or you don't receive an email, call your library during open hours. Or use the chat help button on the bottom right of our website.
Here are some common reasons that people can't log in:
None of that helped? Get in touch. Contact staff or troubleshoot in person at any CADL branch during open hours, chat with us using the button on the lower right in our website, or drop us a line using our contact form.
Please note: We do not recommend placing items that are "on order" on wish lists. The order records are replaced by permanent records when the items actually arrive and then no longer work in the wish list feature.
By default, the library does not keep a record of what you check out. However, you can choose to turn on a feature that will keep track of what you have checked out. This information is viewable only by you when you log into your account in a web browser. Staff cannot turn it on nor view it for you. The history begins accumulating after you turn it on.
Checkouts of digital items from our various services like OverDrive, hoopla, and Kanopy are not included. It also does not include titles you may have borrowed through our MelCat service.
This is not a permanent record. When we remove items from our collection, we delete the record from our catalog. When a record is deleted for an item you have checked out previously, the entry in your reading history is also lost. If you wish to keep a more permanent record of your reading, we suggest that you maintain a list independent of this feature. You can export your reading history periodically to assist you with this.
While there is no search box on the Reading History display, here is a work-around that you may find helpful. It works best on a desktop browser.
To search your Reading History (this assumes you have turned on Reading History and accumulated a history)
Below are some instructions on how to obtain a basic, comma-separated values (CSV) formatted version of your reading history.
First some caveats:
Steps:
At the top, under Format of List, choose Pro-Cite, and under Send List To, choose Local Disk. Click Submit.
What happens next depends on your web browser. It will either download a file automatically or present you with options for opening or saving it. Your goal is to save it in a place you can find it with a name that you can recognize. The default name it will use is export.txt.
Open your spreadsheet program and open that file you just downloaded. You may need to tell the spreadsheet program that it is a delimited file that uses a comma to separate columns.
The first two columns are meaningless, but starting at column 3 you will have author, title, ISBNs.
Over time, you may run across an entry in your wish list or reading history that says something like "Record b1640660 is not available". This means that the record for the item that you put on your wish list or checked out has been deleted from our catalog. There is no way to retrieve the missing information.
If you would like a more permanent record of your wish list or reading history, you may wish to export the list and store it outside of our catalog system.
Do you have an author you love and want to be aware of every new book she writes? How about an actor? Or a topic? Once you get a search strategy just right, you can save it in your account and repeat it with a single click! Or have it automatically send you email every week with new results! These are called "preferred searches". You can save up to 25 searches.
When you link your account information in the app, it stores your card number and password for you. You do not need to log in and log out. You may manually remove your account information by using the 'remove' button on the Link My Account screen if you do not wish to store your account information in the app.
We recommend that you use a screenlock passcode on your device.
Not at this time. But we are working on it and hope to make this feature available soon.
Currently, a MelCat search is offered when there are no matches to a search. We plan to add a button for MeLCat in the future.
There are significant technical hurdles to incorporating the existing Wish List feature from the catalog into the app, so this will not be something we will be adding anytime soon.
To use the wish lists feature, you can access your account in a web browser. The fastest way to do that from the app is to choose My Account from the Home screen, then My Items, Holds & Fines, then the View Online button.
If your device has an auto-focus camera, you can scan barcodes on books you find at a store or on your friends' bookshelf to see if CADL has a copy! Super handy!
Some things to know: