Mobile App Q&A

When you link your account information in the app, it stores your card number and password for you. You can add multiple accounts to the mobile app and switch among them.

We recommend that you use a screenlock passcode on your device.

To Add the First Account

1. Touch the My Account button on the Welcome screen or the Account icon in the bottom menu bar.
2. Enter the full library card number and password for the account you wish to add.
3. Touch Log In.

To Add Additional Accounts

1. Touch the My Account button on the Welcome screen or the Account icon in the bottom menu bar.
2. Touch the Switch Account button in the upper left of the gray name bar.
    
3. Touch Add Account.
4. Enter the full library card number and password for the account you wish to add.
5. Touch Log In.

To Switch Among Accounts

1. Touch the My Account button on the Welcome screen or the Account icon in the bottom menu bar.
2. Touch the Switch Account button in the upper left of the gray name bar.
3. Touch the name on the account you wish to view.

At any time before or after you enter a search term, touch the Filters button just below the search bar. A "drawer" will slide open from the bottom of the screen. Touch your selections and then the small x to close the drawer and execute the search.

Notes: 

• "Our Catalog" is the default and limits to our physical materials. When this is selected, you can further choose a format from the the Material filter.
• Hoopla Digital is a service with digital materials -- video, music, audiobooks, books, and comics.
• Libby is a service with digital books and audiobooks.
• The Hoopla Digital and Libby filters are good for quickly discovering whether a title exists in those services, but results do not provide checkout or hold buttons. Those services have dedicated apps you may wish to use to check out and consume their content.

Because of changes in the capabilities of the app, we could not offer these lists in the same way, with easy to use Hold buttons.

Try the New Browse Carousels

There is one on the Welcome screen. Swipe right and left to browse. Touch any cover to quickly access it's full record and a Hold button. To view more carousels, from the Welcome screen underneath the featured carousel, touch "More Collections >".  Note: these browse displays are not as comprehensive as the full lists and will change weekly.

Access the Website Lists

We have made it easy to access and browse the full range of our New and On Order lists. From the Welcome screen, touch We Recommend. Touching New at CADL or On Order will open a menu in a browser within the app. Hold buttons on these listings will guide you to our Aspen Discovery catalog. You will need to log in again to place a hold.

From the Welcome screen, touch Digital Content. Scroll down to MeLCat. The MeLCat catalog search will open in a browser within the app.

If your device has an auto-focus camera, you can scan barcodes on books you find at a store or on your friends' bookshelf to see if CADL has a copy! Super handy!

Some things to know:

• The scan button is in the Search bar of the Find Books & More option.
  
• This is designed to work with ISBN numbers (typically associated with books) and UPC numbers (more common with movies and music CDs).
• Our catalog records don't have every possible code for every work, so if you don't find something with this tool, it doesn't necessarily mean we don't have it. We may have it in a different format, for example, an ebook instead of a physical book, or a DVD instead of a Blu-ray. So, if you don't find a match, try using a few keywords from the title and/or author.
• The scanning uses your camera. It only works with auto-focussing cameras. Point it at the "UPC" barcode (it's usually squareish, not long and skinny like the CADL barcode) and make sure you can see the whole barcode. Pause and let the camera focus. When it "sees" it, it will automatically scan the barcode, close the camera and give you a result. You don't have to press a button to take a picture. If it isn't automatically scanning or you are not offered the option of using the camera, then your device doesn't have an auto-focus camera. You can type the number instead.