CADL COVID Response


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We are currently offering contactless item pickup and computer access by appointment.

CADL has scheduled an important Executive Director update for April 15, 11 a.m. on our Facebook page. Details regarding the return of in-branch browsing will be shared. The information from the update will be posted here and widely distributed through out the community. Our decisions are based on current health conditions and guidelines from the Ingham County Health Department and the Center for Disease Control and Prevention. View our COVID-19 Preparedness & Response Plan.


Executive Director's Update 

The most recent update was given on February 24, 2021. 

CADL COVID-19 RESOURCES

These resources were compiled by CADL librarians to assist you and your family to be safe and comfortable during this difficult time.


COMPUTER ACCESS

In addition to contactless item pickup, service will now include limited building access for a 45-minute computer session by appointment. These appointments are limited to one per day per person. Remote technology assistance will be available during these sessions via a chat feature on the computer stations. Appointments can be made by calling any CADL branch or by using MyTime. CADL Foster is not offering computer computer sessions at this time. 

Payment is required for all printing. There is a $0.15 per page charge for black ink and $.50 per page for color ink. Payment options include cash, charge (amount must be over $1), or check. Please provide exact change for cash payments.  

Chromebook kits, which include a laptop plus hotspot, are available for check out from the Library of Things collection. Laptops are also available to check out and use in the parking lot of these CADL branches: Aurelius, Dansville, Holt-Delhi, Mason, Leslie, Okemos and Stockbridge.


RETURNING ITEMS

Currently, all drop boxes are open at all CADL branches.  

Through these challenging times, CADL has remained committed to providing high quality services that are safe for both staff and members. One of our areas of focus in the handling of returned items. Effective March 1, 2021 we are reducing quarantine time from 96 to 72 hours. Our decision was based on what is now known about how COVID-19 spreads and resources like the library toolkit provided by the Reopening Archives, Libraries and Museums (REALM) project. The toolkit can be found here https://www.oclc.org/realm/resources/libraries.html

Bus passes, Chromebooks, hotspots, iPads, and zoo passes can be returned to book drops during the current conditions. For all other Library of Things items call your branch or use MyTime to schedule a drop-off time.


PICKING UP ITEMS

We are currently offering contactless item pickup.

This service is an easy and safe way for you to pick up library items, information and tax forms at all CADL locations and the Mobile Library. Here’s how it works:

  1. Place holds in the catalog. Visit cadl.org/catalog to place items on hold, indicating the branch location for pickup. You may also call your branch to request items. Please have your CADL card information available. First time placing a hold? Check out these instructions
    (NOTE: You may place holds on hotspots and passes, but no other Library of Things items will be available for holds at this time. If you currently have a Library of Things item on the holdshelf, your name will still be at the top of the list when those items can be checked out again.
  2. Schedule a pickup time when your items are ready. You will receive a notice via email, text or phone call that it’s time set up an appointment for pick up. Our new MyTime Service allows you to schedule your pickup time online. Or call your branch to make the appointment and be sure to have your card information available. You will receive specific instructions for how and when to pick up your items.
  3. Arrive at your appointed time. When you arrive, call the posted number to let us know you are here.
    • For branches with curbside pickup, staff will bring items out and place them in your trunk 
    • For branches with door pickup, staff will place your bagged items on a table. The bag will have a hold slip with your code printed on it. Please remain six feet away from any staff or other members when picking up your items.

PRINT FROM ANYWHERE

With a digital device you can send a document to a printer at the Downtown Lansing, South Lansing or Okemos branch, then call for an appointment to pick it up there. Starting Dec. 1 we will begin charging for printing jobs. Find instructions here.

For questions please call your branch or use the contact or chat features on our website.

MyTime

Use our new MyTime service to schedule an appointment at any CADL branch. During Level 1, place holds in the catalog and when they are ready for pickup, use MyTime to schedule contactless item pickups. As we reopen, more services will be added.

Begin by choosing the library where your holds are ready.