Contact & Help


Contact Us by Mail, Phone, or Fax


401 S. Capitol Ave. P.O. Box 40719 Lansing, MI 48901-7919

Voice: 517.367.6300 Fax: 517.374.1068

ADMINISTRATIVE OFFICE HOURS 9am - 5pm, Monday - Friday

See the branch pages to contact specific libraries.

See the staff directory to contact individuals.


I'm Not Getting My Text Alerts. What's Up?


First, verify that you are actually signed up. You cannot tell from looking at your online library account whether you have signed up for text messaging. To find out, text the word NOTICES to A return message will verify whether you are signed up and for what messages.

If you are not signed up, follow the instructions here to sign up.

If you are signed up, please get in touch using this form. Please submit information about the specific notice you think you should have received, including the title of the item and the date you think you should have received the notice. We will research the issue and reply.

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